Privacy Policy
Privacy Policy
Overview
This domain name https://www.thehonestbar.app/ and its related sub-domains, sites, services, and tools
(collectively, "Website") is owned and operated by The Honest Bar ("Company"). Throughout the Website,
the terms "we", "us" and "our" refer to The Honest Bar. We are committed to respecting your online privacy
and recognise your need for appropriate protection and management of any information you share with us
through the Website. This privacy policy ("Policy") explains how we collect, use, share and process
information in relation to the services provided on the Website.
This Policy is an electronic record in the form of an electronic contract formed under the Information
Technology Act, 2000 and the rules made thereunder. This Policy does not require any physical, electronic or
digital signature. This Policy shall be deemed to be incorporated into the Terms of Service of the Website and
shall be read in addition to the Terms of Service. In the event of any conflict between this Policy and the
Terms of Service, the interpretation placed by us shall be final and binding on you.
By accepting this Policy through an affirmative action, you provide free, specific, informed, unconditional and
unambiguous consent to us and understand and agree to the collection, use, sharing and processing of
personal information as described herein. If you provide us with personal information about someone else,
you confirm that (a) such information is accurate and up-to-date; (b) such person is aware that you have
provided their information; and (c) they consent to both the disclosure and the use/processing of their
information in accordance with this Policy. This Policy applies to all the current and former visitors, users and
others who access the Website.
This Policy describes our current data protection policies and practices and may be amended or updated
from time to time. We will notify you at least once in a year, or whenever there is a material change in the
Policy, by email or by posting a conspicuous notice on the Website. Your acceptance or continued use of the
Website or provision of data or information thereafter will imply your unconditional acceptance of such
updates to this Policy.
By accessing or using the Website or giving us your information or otherwise clicking to accept this Policy, if
and when prompted on the Website, you expressly, freely, unconditionally, and unambiguously consent to
our use and disclosure of your Personal Information in accordance with this Policy.
If you do not agree with
the terms of this Policy, please do not use or access the Website.
1. Types of Information Collected
1.1. Personal Information is defined as any information that relates to a natural person, which, either directly
or indirectly, in combination with other information available or likely to be available with a body corporate, is
capable of identifying such person.
1.2. Personal Information means any information that may be used to identify an individual, including but
not limited to first and last names, physical address, telephone number, date of birth, age, gender, e-mail
address, or any other contact information. Sensitive Personal Data or Information ("SPDI") of a person
includes Personal Information relating to: passwords, financial information (bank accounts, credit and debit
cards or other payment instruments), and physical information. We limit the collection of Personal Information
to what is necessary for its intended purpose.
1.3. Non-Personal Information means information that does not specifically identify an individual, including
but not limited to your browser type, the URL of previously visited websites, your Internet Service Provider
(ISP), operating system, and your Internet Protocol (IP) address. We may gather information regarding how
many people visit the Website, the pages they visit, browser types and versions, and other similar data.
1.4. Usage Information includes all data and information collected automatically through the Website by use
and access thereof, including system administrative data, statistical and demographical data, and operational
information including Non-Personal Information, cookies, Website traffic, time spent on the Website, number
of visits, and other similar information regarding the mode and manner of use of the Website.
1.5. Personal Information, SPDI, Non-Personal Information and Usage Information shall hereinafter be
collectively referred to as "Information".
2. Collection of Information
2.1. We may collect Information from you when you (a) register on the Website; (b) update or change
personal details in your account; (c) use the Website for any of the services being offered thereon; (d)
voluntarily participate in campaigns or respond to questionnaires published by us; (e) voluntarily complete a
customer survey or provide feedback in relation to products and services; and (f) carry out transactions on the
Website.
2.2. You hereby acknowledge and agree that all Information is provided by you to us voluntarily and is not
subject to any undue influence.
2.3. We may use cookies to monitor Website usage, simplify your experience when you return to the Website,
and deliver relevant content based on your preferences, usage patterns and location.
2.4. You are also required to provide your billing address as well as credit/debit card details, which may be
aligned with third-party payment wallets. We will use this Information only for processing orders, billing and
delivery purposes.
2.5. We do not collect any SPDI, but if we wish to collect any SPDI from you during the subsistence of this
Policy, we will do so only upon obtaining your prior consent in accordance with applicable law.
2.6. We may also collect Non-Personal Information based on your browsing activity and in relation to your
use or access to the Website, including your Internet Protocol address, your operating system, and your prior
search results.
2.7. You may use the Website without providing us any Information about yourself; however, you may not be
able to access certain services in such circumstances.
3. Use of Information
3.1. We use the Information you provide to (a) manage your account; (b) fulfil your requests for the products
and services offered on the Website, including processing and delivering your orders; (c) respond to your
inquiries about our offerings and transactions; (d) provide you with information about products and services
available on the Website; (e) resolve any glitches on the Website including addressing technical problems; (f)
improve the services and content on the Website and your experience; and (g) manage our relationship with
you.
3.2. We may use the Information to monitor your use of the services and review and analyse it to provide you
with customised service.
3.3. We may use Non-Personal Information or Usage Information for internal business purposes, such as
data analysis, research, developing new products and/or features, enhancing existing products and services,
and identifying usage trends. Subject to applicable laws, we have the right to use your Information for
conducting promotional or marketing activities on the Website.
3.4. When you send an email or otherwise contact us through the Website, we may use the Information
provided by you to respond to your communication by SMS, email, or any other communication channel we
deem fit. We may also archive such Information and use it for future communications to inform you about
updates, newsletters, offers, new services and promotions.
4. Information Sharing
4.1. We maintain your Information in electronic form on our devices and on the equipment of our employees.
The Information is made accessible to employees, agents, partners and third parties only on a need-to-know
basis.
4.2. We do not rent, sell, or share Information with other people or non-affiliated entities, except with your
consent or to provide services you have requested, or under the following circumstances:
(a) We may share Information with our partners and affiliates to contact you via email, phone, or otherwise for
the provision of services availed by you on the Website.
(b) In order to process your transactions, we may direct you to a payment gateway service provider of our
choice, which may have access to the Information provided by you while making such payment.
(c) We may engage third-party vendors and/or contractors to perform certain support services, who may have
limited access to Information.
(d) We may share Information with government authorities in response to subpoenas, court orders, or other
legal process; to establish or exercise legal rights; to defend against legal claims; or as otherwise required by
law.
5. Third-Party Service Providers
5.1. We may engage third-party vendors and/or contractors to perform certain support services, including
fulfilment of your orders/service requests, software maintenance services, advertising and marketing
services, web hosting services, and other related services required to provide our services efficiently. These
third parties may have limited access to Information and may retain it to the extent required to perform their
tasks. They are not authorised by us to otherwise use or disclose Information, except to the extent required
by law.
5.2. The Website may contain links and interactive functionality interacting with the websites of third parties.
We are not responsible for and have no liability for the functionality, actions, inactions, privacy settings,
privacy policies, terms, or content of any such websites. We strongly recommend that you review and
understand the terms and conditions and privacy policies of each such third-party website before interacting
with it.
6. Disclosure to Acquirers
We may disclose and/or transfer Information to an investor, acquirer, assignee or other successor entity in
connection with a sale, merger, or reorganisation of all or substantially all of our entity, business or assets.
7. Control Over Your Personal Information
7.1. You have the right to withdraw your consent at any point, provided such withdrawal is intimated to us in
writing through an email at hello@thehonestbar.app requesting the same. If you at any time wish to rectify
your Personal Information, you may write to us at the same email address.
7.2. Once you withdraw your consent to share Personal Information collected by us, we shall have the option
not to fulfil the purposes for which the said Personal Information was sought and we may restrict you from
using certain services on the Website.
7.3. If you wish to delete your account and discontinue using the services provided by us on the Website, you
may do so at any time, in accordance with the Terms of Service.
8. Rectification, Correction and Erasure of Personal Information
8.1. You shall have the right to review your Personal Information submitted on the Website and to modify,
correct or delete any Personal Information provided by you directly on the Website. You hereby understand
that any such modification, correction or deletion may affect your ability to use the Website and our ability to
provide our services to you.
8.2. We reserve the right to verify and authenticate your identity and your account information in order to
ensure accurate delivery of services. Access to or correction, updating or deletion of your Personal
Information may be denied or limited by us if it would violate another person's rights or is not otherwise
permitted by applicable law.
8.3. If you need to update, erase or correct your Personal Information, you may send updates and corrections
to us at hello@thehonestbar.app citing the reason for such rectification. We will take all reasonable efforts
to incorporate the changes within a reasonable period of time.
9. Cookies
9.1. We use cookies and/or other tracking technologies to distinguish you from other users of the services
and to remember your preferences on the Website. Cookies are text files we place in your computer's
browser, mobile phone, tablet or other devices to store your preferences. Cookies, by themselves, do not tell
us your e-mail address or other personally identifiable information unless you choose to provide this
information to us. We use cookies to understand your usage and to improve the content and offerings on the
Website, including to personalise your experience and enable shopping cart functionality. Cookies may also
be placed on the Website by third parties, the use of which we do not control.
9.2. Session cookies are automatically deleted from your hard drive once a session ends. You may decline
cookies; however, if you do so, you may be unable to use certain features on the Website and you may be
required to re-enter your password more frequently.
10. Term of Storage of Personal Information
10.1. We shall store your Personal Information at least for such period as may be required and permitted by
law or for a period necessary to satisfy the purpose for which the Personal Information has been collected.
These periods vary depending on the nature of the information and your interactions with us.
10.2. You agree that you will not submit any false information or any illegal or damaging content to the
Website.
10.3. We reserve the right to terminate access to or the ability to interact with the Website in response to any
concerns we may have about false, illegal, or damaging content, or for any other reason, in our sole
discretion.
11. Protection of Information
11.1. We have taken adequate measures to protect the security of Information and to ensure that your
choices for its intended use are honoured. We take robust precautions to protect your data from loss, misuse,
unauthorised access or disclosure, alteration, or destruction.
11.2. We consider the confidentiality and security of your information to be of utmost importance. We
therefore use industry standards and physical, technical and administrative security measures to keep
Information confidential and secure. Please be advised that while we strive to protect your Information, we
cannot guarantee or warrant its absolute security when transmitted over the internet.
11.3. Access to your account is via your login credentials, which are password protected. You are solely
responsible for maintaining the confidentiality of your login credentials. If you suspect any unauthorised use of
your account, you must immediately notify us. You shall be liable to indemnify us for any loss suffered by us
due to such unauthorised use of your account.
11.4. For any loss or theft of Information due to unauthorised access to your device or other reasons solely
attributable to you, we shall not be held liable or responsible. We shall not be responsible for any breach of
security attributable to acts of government, computer hacking, unauthorised access to computer data and
storage devices, computer crashes, breach of security and encryption, poor internet or telephone service
quality, or other events beyond our reasonable control.
12. Minors and Usage on Behalf of Another Person
We do not intend to attract anyone under the relevant age of consent to enter into binding legal contracts
under the laws of their respective jurisdictions. We do not intentionally or knowingly collect Personal
Information from anyone under that age. We encourage parents and guardians to be involved in the online
activities of minors. If you are using the Website on behalf of someone else, you represent and warrant that
you are authorised by such person to accept this Policy on their behalf and to consent to our use of such
person's Personal Information as described in this Policy.
13. Limitation of Liability
13.1. We shall not be liable to you for any loss of profit, production, anticipated savings, goodwill or business
opportunities or any type of direct or indirect, incidental, economic, compensatory, punitive, exemplary or
consequential losses arising out of performance or non-performance of our obligations under this Policy.
13.2. We are not responsible for any actions or inactions of any third parties that receive your Information.
13.3. Notwithstanding anything contained in this Policy or elsewhere, we shall not be held responsible for any
loss, damage or misuse of your Information attributable to a Force Majeure Event. The term "Force Majeure
Event" shall mean any event that is beyond our reasonable control, including without limitation sabotage, fire,
flood, explosion, acts of God, civil commotion, strikes, lockouts or industrial action of any kind, riots,
insurrection, war, acts of government, computer hacking, civil disturbances, unauthorised access to computer
data and storage devices, computer crashes, breach of security and encryption, pandemic or national/state
lockdown due to any reason, and any other similar events not within our control.
14. Opt-Out
Once you register as a user or transact on the Website, you may receive communications including SMS and
phone calls from us on the mobile number and email address provided to us. These messages could relate to
your registration, transactions, and promotions undertaken by us. You have the option to opt out of all
newsletters and other general email marketing communications from us by way of links provided at the
bottom of each mailer. We respect your privacy and will take adequate steps to remove you from such lists
upon your request. However, you will not be able to opt out of receiving administrative messages, customer
service responses or other transactional communications.
15. Changes to This Policy
We reserve the right to update, change or modify this Policy at any time and will notify you at least once in a
year, or whenever there is a material change in the Policy, by email or by posting a conspicuous notice on the
Website. The Policy shall come into effect from the date of such update, change or modification.
16. Governing Law
This Policy shall be governed by and interpreted and construed in accordance with the laws of India. The
place of jurisdiction shall exclusively be in India. In the event of any dispute arising out of this Policy, the
same shall be settled by a binding arbitration conducted by a sole arbitrator, appointed jointly by both parties
and governed by the Arbitration and Conciliation Act, 1996, as amended from time to time.
17. Grievance Officer
For registering your concerns, complaints or grievances, please write to our designated Grievance Officer at
the email address below in relation to any violation of this Policy or applicable laws. The designated officer
shall redress the concerns, complaints or grievances in accordance with applicable laws.
Grievance Officer
The Honest Bar
India
Email: support@thehonestbar.app
Time: Monday – Friday (10:00 – 18:00 IST)
18. How to Contact Us
Questions about this Policy should be sent to us at support@thehonestbar.app. We are committed to
addressing your queries promptly and transparently.
Overview
This domain name https://www.thehonestbar.app/ and its related sub-domains, sites, services, and tools
(collectively, "Website") is owned and operated by The Honest Bar ("Company"). Throughout the Website,
the terms "we", "us" and "our" refer to The Honest Bar. We are committed to respecting your online privacy
and recognise your need for appropriate protection and management of any information you share with us
through the Website. This privacy policy ("Policy") explains how we collect, use, share and process
information in relation to the services provided on the Website.
This Policy is an electronic record in the form of an electronic contract formed under the Information
Technology Act, 2000 and the rules made thereunder. This Policy does not require any physical, electronic or
digital signature. This Policy shall be deemed to be incorporated into the Terms of Service of the Website and
shall be read in addition to the Terms of Service. In the event of any conflict between this Policy and the
Terms of Service, the interpretation placed by us shall be final and binding on you.
By accepting this Policy through an affirmative action, you provide free, specific, informed, unconditional and
unambiguous consent to us and understand and agree to the collection, use, sharing and processing of
personal information as described herein. If you provide us with personal information about someone else,
you confirm that (a) such information is accurate and up-to-date; (b) such person is aware that you have
provided their information; and (c) they consent to both the disclosure and the use/processing of their
information in accordance with this Policy. This Policy applies to all the current and former visitors, users and
others who access the Website.
This Policy describes our current data protection policies and practices and may be amended or updated
from time to time. We will notify you at least once in a year, or whenever there is a material change in the
Policy, by email or by posting a conspicuous notice on the Website. Your acceptance or continued use of the
Website or provision of data or information thereafter will imply your unconditional acceptance of such
updates to this Policy.
By accessing or using the Website or giving us your information or otherwise clicking to accept this Policy, if
and when prompted on the Website, you expressly, freely, unconditionally, and unambiguously consent to
our use and disclosure of your Personal Information in accordance with this Policy.
If you do not agree with
the terms of this Policy, please do not use or access the Website.
1. Types of Information Collected
1.1. Personal Information is defined as any information that relates to a natural person, which, either directly
or indirectly, in combination with other information available or likely to be available with a body corporate, is
capable of identifying such person.
1.2. Personal Information means any information that may be used to identify an individual, including but
not limited to first and last names, physical address, telephone number, date of birth, age, gender, e-mail
address, or any other contact information. Sensitive Personal Data or Information ("SPDI") of a person
includes Personal Information relating to: passwords, financial information (bank accounts, credit and debit
cards or other payment instruments), and physical information. We limit the collection of Personal Information
to what is necessary for its intended purpose.
1.3. Non-Personal Information means information that does not specifically identify an individual, including
but not limited to your browser type, the URL of previously visited websites, your Internet Service Provider
(ISP), operating system, and your Internet Protocol (IP) address. We may gather information regarding how
many people visit the Website, the pages they visit, browser types and versions, and other similar data.
1.4. Usage Information includes all data and information collected automatically through the Website by use
and access thereof, including system administrative data, statistical and demographical data, and operational
information including Non-Personal Information, cookies, Website traffic, time spent on the Website, number
of visits, and other similar information regarding the mode and manner of use of the Website.
1.5. Personal Information, SPDI, Non-Personal Information and Usage Information shall hereinafter be
collectively referred to as "Information".
2. Collection of Information
2.1. We may collect Information from you when you (a) register on the Website; (b) update or change
personal details in your account; (c) use the Website for any of the services being offered thereon; (d)
voluntarily participate in campaigns or respond to questionnaires published by us; (e) voluntarily complete a
customer survey or provide feedback in relation to products and services; and (f) carry out transactions on the
Website.
2.2. You hereby acknowledge and agree that all Information is provided by you to us voluntarily and is not
subject to any undue influence.
2.3. We may use cookies to monitor Website usage, simplify your experience when you return to the Website,
and deliver relevant content based on your preferences, usage patterns and location.
2.4. You are also required to provide your billing address as well as credit/debit card details, which may be
aligned with third-party payment wallets. We will use this Information only for processing orders, billing and
delivery purposes.
2.5. We do not collect any SPDI, but if we wish to collect any SPDI from you during the subsistence of this
Policy, we will do so only upon obtaining your prior consent in accordance with applicable law.
2.6. We may also collect Non-Personal Information based on your browsing activity and in relation to your
use or access to the Website, including your Internet Protocol address, your operating system, and your prior
search results.
2.7. You may use the Website without providing us any Information about yourself; however, you may not be
able to access certain services in such circumstances.
3. Use of Information
3.1. We use the Information you provide to (a) manage your account; (b) fulfil your requests for the products
and services offered on the Website, including processing and delivering your orders; (c) respond to your
inquiries about our offerings and transactions; (d) provide you with information about products and services
available on the Website; (e) resolve any glitches on the Website including addressing technical problems; (f)
improve the services and content on the Website and your experience; and (g) manage our relationship with
you.
3.2. We may use the Information to monitor your use of the services and review and analyse it to provide you
with customised service.
3.3. We may use Non-Personal Information or Usage Information for internal business purposes, such as
data analysis, research, developing new products and/or features, enhancing existing products and services,
and identifying usage trends. Subject to applicable laws, we have the right to use your Information for
conducting promotional or marketing activities on the Website.
3.4. When you send an email or otherwise contact us through the Website, we may use the Information
provided by you to respond to your communication by SMS, email, or any other communication channel we
deem fit. We may also archive such Information and use it for future communications to inform you about
updates, newsletters, offers, new services and promotions.
4. Information Sharing
4.1. We maintain your Information in electronic form on our devices and on the equipment of our employees.
The Information is made accessible to employees, agents, partners and third parties only on a need-to-know
basis.
4.2. We do not rent, sell, or share Information with other people or non-affiliated entities, except with your
consent or to provide services you have requested, or under the following circumstances:
(a) We may share Information with our partners and affiliates to contact you via email, phone, or otherwise for
the provision of services availed by you on the Website.
(b) In order to process your transactions, we may direct you to a payment gateway service provider of our
choice, which may have access to the Information provided by you while making such payment.
(c) We may engage third-party vendors and/or contractors to perform certain support services, who may have
limited access to Information.
(d) We may share Information with government authorities in response to subpoenas, court orders, or other
legal process; to establish or exercise legal rights; to defend against legal claims; or as otherwise required by
law.
5. Third-Party Service Providers
5.1. We may engage third-party vendors and/or contractors to perform certain support services, including
fulfilment of your orders/service requests, software maintenance services, advertising and marketing
services, web hosting services, and other related services required to provide our services efficiently. These
third parties may have limited access to Information and may retain it to the extent required to perform their
tasks. They are not authorised by us to otherwise use or disclose Information, except to the extent required
by law.
5.2. The Website may contain links and interactive functionality interacting with the websites of third parties.
We are not responsible for and have no liability for the functionality, actions, inactions, privacy settings,
privacy policies, terms, or content of any such websites. We strongly recommend that you review and
understand the terms and conditions and privacy policies of each such third-party website before interacting
with it.
6. Disclosure to Acquirers
We may disclose and/or transfer Information to an investor, acquirer, assignee or other successor entity in
connection with a sale, merger, or reorganisation of all or substantially all of our entity, business or assets.
7. Control Over Your Personal Information
7.1. You have the right to withdraw your consent at any point, provided such withdrawal is intimated to us in
writing through an email at hello@thehonestbar.app requesting the same. If you at any time wish to rectify
your Personal Information, you may write to us at the same email address.
7.2. Once you withdraw your consent to share Personal Information collected by us, we shall have the option
not to fulfil the purposes for which the said Personal Information was sought and we may restrict you from
using certain services on the Website.
7.3. If you wish to delete your account and discontinue using the services provided by us on the Website, you
may do so at any time, in accordance with the Terms of Service.
8. Rectification, Correction and Erasure of Personal Information
8.1. You shall have the right to review your Personal Information submitted on the Website and to modify,
correct or delete any Personal Information provided by you directly on the Website. You hereby understand
that any such modification, correction or deletion may affect your ability to use the Website and our ability to
provide our services to you.
8.2. We reserve the right to verify and authenticate your identity and your account information in order to
ensure accurate delivery of services. Access to or correction, updating or deletion of your Personal
Information may be denied or limited by us if it would violate another person's rights or is not otherwise
permitted by applicable law.
8.3. If you need to update, erase or correct your Personal Information, you may send updates and corrections
to us at hello@thehonestbar.app citing the reason for such rectification. We will take all reasonable efforts
to incorporate the changes within a reasonable period of time.
9. Cookies
9.1. We use cookies and/or other tracking technologies to distinguish you from other users of the services
and to remember your preferences on the Website. Cookies are text files we place in your computer's
browser, mobile phone, tablet or other devices to store your preferences. Cookies, by themselves, do not tell
us your e-mail address or other personally identifiable information unless you choose to provide this
information to us. We use cookies to understand your usage and to improve the content and offerings on the
Website, including to personalise your experience and enable shopping cart functionality. Cookies may also
be placed on the Website by third parties, the use of which we do not control.
9.2. Session cookies are automatically deleted from your hard drive once a session ends. You may decline
cookies; however, if you do so, you may be unable to use certain features on the Website and you may be
required to re-enter your password more frequently.
10. Term of Storage of Personal Information
10.1. We shall store your Personal Information at least for such period as may be required and permitted by
law or for a period necessary to satisfy the purpose for which the Personal Information has been collected.
These periods vary depending on the nature of the information and your interactions with us.
10.2. You agree that you will not submit any false information or any illegal or damaging content to the
Website.
10.3. We reserve the right to terminate access to or the ability to interact with the Website in response to any
concerns we may have about false, illegal, or damaging content, or for any other reason, in our sole
discretion.
11. Protection of Information
11.1. We have taken adequate measures to protect the security of Information and to ensure that your
choices for its intended use are honoured. We take robust precautions to protect your data from loss, misuse,
unauthorised access or disclosure, alteration, or destruction.
11.2. We consider the confidentiality and security of your information to be of utmost importance. We
therefore use industry standards and physical, technical and administrative security measures to keep
Information confidential and secure. Please be advised that while we strive to protect your Information, we
cannot guarantee or warrant its absolute security when transmitted over the internet.
11.3. Access to your account is via your login credentials, which are password protected. You are solely
responsible for maintaining the confidentiality of your login credentials. If you suspect any unauthorised use of
your account, you must immediately notify us. You shall be liable to indemnify us for any loss suffered by us
due to such unauthorised use of your account.
11.4. For any loss or theft of Information due to unauthorised access to your device or other reasons solely
attributable to you, we shall not be held liable or responsible. We shall not be responsible for any breach of
security attributable to acts of government, computer hacking, unauthorised access to computer data and
storage devices, computer crashes, breach of security and encryption, poor internet or telephone service
quality, or other events beyond our reasonable control.
12. Minors and Usage on Behalf of Another Person
We do not intend to attract anyone under the relevant age of consent to enter into binding legal contracts
under the laws of their respective jurisdictions. We do not intentionally or knowingly collect Personal
Information from anyone under that age. We encourage parents and guardians to be involved in the online
activities of minors. If you are using the Website on behalf of someone else, you represent and warrant that
you are authorised by such person to accept this Policy on their behalf and to consent to our use of such
person's Personal Information as described in this Policy.
13. Limitation of Liability
13.1. We shall not be liable to you for any loss of profit, production, anticipated savings, goodwill or business
opportunities or any type of direct or indirect, incidental, economic, compensatory, punitive, exemplary or
consequential losses arising out of performance or non-performance of our obligations under this Policy.
13.2. We are not responsible for any actions or inactions of any third parties that receive your Information.
13.3. Notwithstanding anything contained in this Policy or elsewhere, we shall not be held responsible for any
loss, damage or misuse of your Information attributable to a Force Majeure Event. The term "Force Majeure
Event" shall mean any event that is beyond our reasonable control, including without limitation sabotage, fire,
flood, explosion, acts of God, civil commotion, strikes, lockouts or industrial action of any kind, riots,
insurrection, war, acts of government, computer hacking, civil disturbances, unauthorised access to computer
data and storage devices, computer crashes, breach of security and encryption, pandemic or national/state
lockdown due to any reason, and any other similar events not within our control.
14. Opt-Out
Once you register as a user or transact on the Website, you may receive communications including SMS and
phone calls from us on the mobile number and email address provided to us. These messages could relate to
your registration, transactions, and promotions undertaken by us. You have the option to opt out of all
newsletters and other general email marketing communications from us by way of links provided at the
bottom of each mailer. We respect your privacy and will take adequate steps to remove you from such lists
upon your request. However, you will not be able to opt out of receiving administrative messages, customer
service responses or other transactional communications.
15. Changes to This Policy
We reserve the right to update, change or modify this Policy at any time and will notify you at least once in a
year, or whenever there is a material change in the Policy, by email or by posting a conspicuous notice on the
Website. The Policy shall come into effect from the date of such update, change or modification.
16. Governing Law
This Policy shall be governed by and interpreted and construed in accordance with the laws of India. The
place of jurisdiction shall exclusively be in India. In the event of any dispute arising out of this Policy, the
same shall be settled by a binding arbitration conducted by a sole arbitrator, appointed jointly by both parties
and governed by the Arbitration and Conciliation Act, 1996, as amended from time to time.
17. Grievance Officer
For registering your concerns, complaints or grievances, please write to our designated Grievance Officer at
the email address below in relation to any violation of this Policy or applicable laws. The designated officer
shall redress the concerns, complaints or grievances in accordance with applicable laws.
Grievance Officer
The Honest Bar
India
Email: support@thehonestbar.app
Time: Monday – Friday (10:00 – 18:00 IST)
18. How to Contact Us
Questions about this Policy should be sent to us at support@thehonestbar.app. We are committed to
addressing your queries promptly and transparently.
Overview
This domain name https://www.thehonestbar.app/ and its related sub-domains, sites, services, and tools
(collectively, "Website") is owned and operated by The Honest Bar ("Company"). Throughout the Website,
the terms "we", "us" and "our" refer to The Honest Bar. We are committed to respecting your online privacy
and recognise your need for appropriate protection and management of any information you share with us
through the Website. This privacy policy ("Policy") explains how we collect, use, share and process
information in relation to the services provided on the Website.
This Policy is an electronic record in the form of an electronic contract formed under the Information
Technology Act, 2000 and the rules made thereunder. This Policy does not require any physical, electronic or
digital signature. This Policy shall be deemed to be incorporated into the Terms of Service of the Website and
shall be read in addition to the Terms of Service. In the event of any conflict between this Policy and the
Terms of Service, the interpretation placed by us shall be final and binding on you.
By accepting this Policy through an affirmative action, you provide free, specific, informed, unconditional and
unambiguous consent to us and understand and agree to the collection, use, sharing and processing of
personal information as described herein. If you provide us with personal information about someone else,
you confirm that (a) such information is accurate and up-to-date; (b) such person is aware that you have
provided their information; and (c) they consent to both the disclosure and the use/processing of their
information in accordance with this Policy. This Policy applies to all the current and former visitors, users and
others who access the Website.
This Policy describes our current data protection policies and practices and may be amended or updated
from time to time. We will notify you at least once in a year, or whenever there is a material change in the
Policy, by email or by posting a conspicuous notice on the Website. Your acceptance or continued use of the
Website or provision of data or information thereafter will imply your unconditional acceptance of such
updates to this Policy.
By accessing or using the Website or giving us your information or otherwise clicking to accept this Policy, if
and when prompted on the Website, you expressly, freely, unconditionally, and unambiguously consent to
our use and disclosure of your Personal Information in accordance with this Policy.
If you do not agree with
the terms of this Policy, please do not use or access the Website.
1. Types of Information Collected
1.1. Personal Information is defined as any information that relates to a natural person, which, either directly
or indirectly, in combination with other information available or likely to be available with a body corporate, is
capable of identifying such person.
1.2. Personal Information means any information that may be used to identify an individual, including but
not limited to first and last names, physical address, telephone number, date of birth, age, gender, e-mail
address, or any other contact information. Sensitive Personal Data or Information ("SPDI") of a person
includes Personal Information relating to: passwords, financial information (bank accounts, credit and debit
cards or other payment instruments), and physical information. We limit the collection of Personal Information
to what is necessary for its intended purpose.
1.3. Non-Personal Information means information that does not specifically identify an individual, including
but not limited to your browser type, the URL of previously visited websites, your Internet Service Provider
(ISP), operating system, and your Internet Protocol (IP) address. We may gather information regarding how
many people visit the Website, the pages they visit, browser types and versions, and other similar data.
1.4. Usage Information includes all data and information collected automatically through the Website by use
and access thereof, including system administrative data, statistical and demographical data, and operational
information including Non-Personal Information, cookies, Website traffic, time spent on the Website, number
of visits, and other similar information regarding the mode and manner of use of the Website.
1.5. Personal Information, SPDI, Non-Personal Information and Usage Information shall hereinafter be
collectively referred to as "Information".
2. Collection of Information
2.1. We may collect Information from you when you (a) register on the Website; (b) update or change
personal details in your account; (c) use the Website for any of the services being offered thereon; (d)
voluntarily participate in campaigns or respond to questionnaires published by us; (e) voluntarily complete a
customer survey or provide feedback in relation to products and services; and (f) carry out transactions on the
Website.
2.2. You hereby acknowledge and agree that all Information is provided by you to us voluntarily and is not
subject to any undue influence.
2.3. We may use cookies to monitor Website usage, simplify your experience when you return to the Website,
and deliver relevant content based on your preferences, usage patterns and location.
2.4. You are also required to provide your billing address as well as credit/debit card details, which may be
aligned with third-party payment wallets. We will use this Information only for processing orders, billing and
delivery purposes.
2.5. We do not collect any SPDI, but if we wish to collect any SPDI from you during the subsistence of this
Policy, we will do so only upon obtaining your prior consent in accordance with applicable law.
2.6. We may also collect Non-Personal Information based on your browsing activity and in relation to your
use or access to the Website, including your Internet Protocol address, your operating system, and your prior
search results.
2.7. You may use the Website without providing us any Information about yourself; however, you may not be
able to access certain services in such circumstances.
3. Use of Information
3.1. We use the Information you provide to (a) manage your account; (b) fulfil your requests for the products
and services offered on the Website, including processing and delivering your orders; (c) respond to your
inquiries about our offerings and transactions; (d) provide you with information about products and services
available on the Website; (e) resolve any glitches on the Website including addressing technical problems; (f)
improve the services and content on the Website and your experience; and (g) manage our relationship with
you.
3.2. We may use the Information to monitor your use of the services and review and analyse it to provide you
with customised service.
3.3. We may use Non-Personal Information or Usage Information for internal business purposes, such as
data analysis, research, developing new products and/or features, enhancing existing products and services,
and identifying usage trends. Subject to applicable laws, we have the right to use your Information for
conducting promotional or marketing activities on the Website.
3.4. When you send an email or otherwise contact us through the Website, we may use the Information
provided by you to respond to your communication by SMS, email, or any other communication channel we
deem fit. We may also archive such Information and use it for future communications to inform you about
updates, newsletters, offers, new services and promotions.
4. Information Sharing
4.1. We maintain your Information in electronic form on our devices and on the equipment of our employees.
The Information is made accessible to employees, agents, partners and third parties only on a need-to-know
basis.
4.2. We do not rent, sell, or share Information with other people or non-affiliated entities, except with your
consent or to provide services you have requested, or under the following circumstances:
(a) We may share Information with our partners and affiliates to contact you via email, phone, or otherwise for
the provision of services availed by you on the Website.
(b) In order to process your transactions, we may direct you to a payment gateway service provider of our
choice, which may have access to the Information provided by you while making such payment.
(c) We may engage third-party vendors and/or contractors to perform certain support services, who may have
limited access to Information.
(d) We may share Information with government authorities in response to subpoenas, court orders, or other
legal process; to establish or exercise legal rights; to defend against legal claims; or as otherwise required by
law.
5. Third-Party Service Providers
5.1. We may engage third-party vendors and/or contractors to perform certain support services, including
fulfilment of your orders/service requests, software maintenance services, advertising and marketing
services, web hosting services, and other related services required to provide our services efficiently. These
third parties may have limited access to Information and may retain it to the extent required to perform their
tasks. They are not authorised by us to otherwise use or disclose Information, except to the extent required
by law.
5.2. The Website may contain links and interactive functionality interacting with the websites of third parties.
We are not responsible for and have no liability for the functionality, actions, inactions, privacy settings,
privacy policies, terms, or content of any such websites. We strongly recommend that you review and
understand the terms and conditions and privacy policies of each such third-party website before interacting
with it.
6. Disclosure to Acquirers
We may disclose and/or transfer Information to an investor, acquirer, assignee or other successor entity in
connection with a sale, merger, or reorganisation of all or substantially all of our entity, business or assets.
7. Control Over Your Personal Information
7.1. You have the right to withdraw your consent at any point, provided such withdrawal is intimated to us in
writing through an email at hello@thehonestbar.app requesting the same. If you at any time wish to rectify
your Personal Information, you may write to us at the same email address.
7.2. Once you withdraw your consent to share Personal Information collected by us, we shall have the option
not to fulfil the purposes for which the said Personal Information was sought and we may restrict you from
using certain services on the Website.
7.3. If you wish to delete your account and discontinue using the services provided by us on the Website, you
may do so at any time, in accordance with the Terms of Service.
8. Rectification, Correction and Erasure of Personal Information
8.1. You shall have the right to review your Personal Information submitted on the Website and to modify,
correct or delete any Personal Information provided by you directly on the Website. You hereby understand
that any such modification, correction or deletion may affect your ability to use the Website and our ability to
provide our services to you.
8.2. We reserve the right to verify and authenticate your identity and your account information in order to
ensure accurate delivery of services. Access to or correction, updating or deletion of your Personal
Information may be denied or limited by us if it would violate another person's rights or is not otherwise
permitted by applicable law.
8.3. If you need to update, erase or correct your Personal Information, you may send updates and corrections
to us at hello@thehonestbar.app citing the reason for such rectification. We will take all reasonable efforts
to incorporate the changes within a reasonable period of time.
9. Cookies
9.1. We use cookies and/or other tracking technologies to distinguish you from other users of the services
and to remember your preferences on the Website. Cookies are text files we place in your computer's
browser, mobile phone, tablet or other devices to store your preferences. Cookies, by themselves, do not tell
us your e-mail address or other personally identifiable information unless you choose to provide this
information to us. We use cookies to understand your usage and to improve the content and offerings on the
Website, including to personalise your experience and enable shopping cart functionality. Cookies may also
be placed on the Website by third parties, the use of which we do not control.
9.2. Session cookies are automatically deleted from your hard drive once a session ends. You may decline
cookies; however, if you do so, you may be unable to use certain features on the Website and you may be
required to re-enter your password more frequently.
10. Term of Storage of Personal Information
10.1. We shall store your Personal Information at least for such period as may be required and permitted by
law or for a period necessary to satisfy the purpose for which the Personal Information has been collected.
These periods vary depending on the nature of the information and your interactions with us.
10.2. You agree that you will not submit any false information or any illegal or damaging content to the
Website.
10.3. We reserve the right to terminate access to or the ability to interact with the Website in response to any
concerns we may have about false, illegal, or damaging content, or for any other reason, in our sole
discretion.
11. Protection of Information
11.1. We have taken adequate measures to protect the security of Information and to ensure that your
choices for its intended use are honoured. We take robust precautions to protect your data from loss, misuse,
unauthorised access or disclosure, alteration, or destruction.
11.2. We consider the confidentiality and security of your information to be of utmost importance. We
therefore use industry standards and physical, technical and administrative security measures to keep
Information confidential and secure. Please be advised that while we strive to protect your Information, we
cannot guarantee or warrant its absolute security when transmitted over the internet.
11.3. Access to your account is via your login credentials, which are password protected. You are solely
responsible for maintaining the confidentiality of your login credentials. If you suspect any unauthorised use of
your account, you must immediately notify us. You shall be liable to indemnify us for any loss suffered by us
due to such unauthorised use of your account.
11.4. For any loss or theft of Information due to unauthorised access to your device or other reasons solely
attributable to you, we shall not be held liable or responsible. We shall not be responsible for any breach of
security attributable to acts of government, computer hacking, unauthorised access to computer data and
storage devices, computer crashes, breach of security and encryption, poor internet or telephone service
quality, or other events beyond our reasonable control.
12. Minors and Usage on Behalf of Another Person
We do not intend to attract anyone under the relevant age of consent to enter into binding legal contracts
under the laws of their respective jurisdictions. We do not intentionally or knowingly collect Personal
Information from anyone under that age. We encourage parents and guardians to be involved in the online
activities of minors. If you are using the Website on behalf of someone else, you represent and warrant that
you are authorised by such person to accept this Policy on their behalf and to consent to our use of such
person's Personal Information as described in this Policy.
13. Limitation of Liability
13.1. We shall not be liable to you for any loss of profit, production, anticipated savings, goodwill or business
opportunities or any type of direct or indirect, incidental, economic, compensatory, punitive, exemplary or
consequential losses arising out of performance or non-performance of our obligations under this Policy.
13.2. We are not responsible for any actions or inactions of any third parties that receive your Information.
13.3. Notwithstanding anything contained in this Policy or elsewhere, we shall not be held responsible for any
loss, damage or misuse of your Information attributable to a Force Majeure Event. The term "Force Majeure
Event" shall mean any event that is beyond our reasonable control, including without limitation sabotage, fire,
flood, explosion, acts of God, civil commotion, strikes, lockouts or industrial action of any kind, riots,
insurrection, war, acts of government, computer hacking, civil disturbances, unauthorised access to computer
data and storage devices, computer crashes, breach of security and encryption, pandemic or national/state
lockdown due to any reason, and any other similar events not within our control.
14. Opt-Out
Once you register as a user or transact on the Website, you may receive communications including SMS and
phone calls from us on the mobile number and email address provided to us. These messages could relate to
your registration, transactions, and promotions undertaken by us. You have the option to opt out of all
newsletters and other general email marketing communications from us by way of links provided at the
bottom of each mailer. We respect your privacy and will take adequate steps to remove you from such lists
upon your request. However, you will not be able to opt out of receiving administrative messages, customer
service responses or other transactional communications.
15. Changes to This Policy
We reserve the right to update, change or modify this Policy at any time and will notify you at least once in a
year, or whenever there is a material change in the Policy, by email or by posting a conspicuous notice on the
Website. The Policy shall come into effect from the date of such update, change or modification.
16. Governing Law
This Policy shall be governed by and interpreted and construed in accordance with the laws of India. The
place of jurisdiction shall exclusively be in India. In the event of any dispute arising out of this Policy, the
same shall be settled by a binding arbitration conducted by a sole arbitrator, appointed jointly by both parties
and governed by the Arbitration and Conciliation Act, 1996, as amended from time to time.
17. Grievance Officer
For registering your concerns, complaints or grievances, please write to our designated Grievance Officer at
the email address below in relation to any violation of this Policy or applicable laws. The designated officer
shall redress the concerns, complaints or grievances in accordance with applicable laws.
Grievance Officer
The Honest Bar
India
Email: support@thehonestbar.app
Time: Monday – Friday (10:00 – 18:00 IST)
18. How to Contact Us
Questions about this Policy should be sent to us at support@thehonestbar.app. We are committed to
addressing your queries promptly and transparently.